At NovogasShops, we sell shoes, but more importantly, we believe in the future and potential of the people who stand in them. Since opening our first store in 1984, we've fostered relationships with our communities by providing exceptional customer service and the best values always. Today, NovogasShops has 100+ stores located across 5 states, and offers a selection of merchandise from over 60 top athletic brands including shoes, clothing and accessories.

NovogasShops provides customers with exceptional value and continues to make a difference one community at a time by hosting events, hiring locally, fostering career development by promoting within, and respecting and elevating our neighbors — all of these were conscious and careful choices. 

• Trusted retailer in Los Angeles neighborhoods since 1984.
• 100+ stores across California, Nevada, Arizona, Texas, and Florida.
• 60+ brands to shop from for the entire family.
• 50+ community events and giveaways hosted each year.

Customers can return new, unworn merchandise* within 30 days of the purchase date by mail. NovogasShops will cover the cost of one (1) return/exchange shipping label per order. To initiate the return/exchange process, please call us at 844-746-7977 or email help@shopwss.com. *Clearance styles are final sale and cannot be returned.

 Once your returned merchandise is received into our facilities, a refund will be processed to the original form of payment, and you will receive an email notifying you that your refund was processed. This process can take up to 10 business days. All refunds go back to the original form of payment. Shipping costs will only be refunded if your return qualifies as a manufacturer's defect or a NovogasShops shipping error. 

• For Credit card, Apple Pay, or PayPal: Refunds process in 3-5 business days.
• For Klarna: Refunds process within 14 days and may refund separately, mirroring your payment plan.